Building Success at PEX: Teamwork, Customer Service, and Employee Care

At PEX, we believe that our success is built on a foundation of strong teamwork, exceptional customer service, and a deep commitment to the well-being of our employees. Our unique culture is what sets us apart, and it’s this culture that drives our mission to serve our customers effectively while ensuring that our employees feel…

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How PEX Improves Products and Earns Higher CSAT Scores with 15Five

You may have noticed that the pace of innovation has picked up a bit here at PEX. In the past few months alone, we’ve driven improvements in how you earn, track, and reconcile rebates; simplified the process to create and start using sub-accounts; and added features to help you store more documents on our platform…

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Agile Development Goes Green: How New Trees Lead to Better Products

Not long ago, Mike, a senior software engineer at PEX, demoed a cool new feature at our Friday developer showcase. It uses artificial intelligence to analyze receipts and match them with purchases. This innovation earned more than a round of applause. After PEX employees voted it their favorite demo of the week, PEX planted a…

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Giving Tuesday: Our Citymeals on Wheels Experience

Citymeals on Wheels, a nonprofit organization registered as a New York Charity, is one of the largest meals on wheels organizations in the United States. Gael Greene and James Beard founded the organization after discovering that a large number of homebound elderly New Yorkers were going without food on weekends and holidays. Since 1981 they…

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