Types of Information Collected
We collect Personal and Aggregate Information. We use the term "Personal Information" to refer to information that can be used to identify an individual and the term "Aggregate Information" to refer to information that does not allow for such identification (e.g. demographic information, areas visited on the Site, and/or what browser was used to access the Site).
We may remove identifiers from personal information to make it anonymous. We will use such information as described in the section "Use of Aggregate Information."
Collection of Personal Information
We collect personal information from our customers during their acquisition and use of our services. This includes, but is not limited to, data given upon registering with PEX, transaction information, contact information, passwords, and all other personal information collected as a prerequisite to utilization of PEX services. This last category includes, but is not limited to, the following types of information pertaining to a business' owner(s), representative(s), and/or administrator(s):
- Telephone number
- Date of birth
- Social Security Number
Additionally, personal information regarding all authorized users must be provided before such users can be granted access to PEX services. This includes, but is not limited to, name, birth date, and similar information. These and all types of mandatory disclosures will be designated as such.
Upon providing us with personal information, customers consent to the transfer and storage of such information on our servers located within the United States.
Personal Information Collected in Satisfaction of the USA PATRIOT Act
To help the government fight the funding of terrorism and money laundering activities, the USA PATRIOT Act, a Federal law, requires all financial institutions to obtain, verify, and record information that identifies each business that opens an account with them. This includes personal information regarding business owners, representatives, administrators, and/or authorized users. When applying for an account, PEX will therefore ask for personally identifiable information such as: name, address, date of birth, Social Security Number, driver's license number, and/or other information.
Use of Personal Information
The personal information we collect enables us to:
- Grant access to the Site
- Maintain PEX Accounts
- Process fund transfers and transactions
- Provide services requested through use of the Site
- Personalize our service
- Provide customer support
- Resolve disputes
- Collect fees
- Troubleshoot problems
- Prevent prohibited or illegal activities
- Enforce the Services Agreement
- Measure and improve our services, content, and advertising.
Confidentiality and Security of Personal Information
In the unlikely event that we believe that the security of personal information in our possession may have been compromised, we will seek to notify such individual of that development.
We never ask for personal information in our emails. We also never include links to non-secure sites which ask for such information. To determine whether an email that was sent by PEX is legitimate, please contact us.
Disclosure of Personal Information to Authorized Third Parties
Forced Disclosure of Personal Information
Collection of Aggregate Information
As described in the next section, we may gather and store aggregate information about Site visitors. The collection of this aggregate information enables us to:
- Measure the number of visitors to various portions of the Site
- Diagnose problems with our Site
- Administer the Site
- Track visitor activity
- Learn more about what visitors and our customers expect
- Improve the Site
Aggregate Information Obtained Through "Cookies" and Similar Technologies
PEX servers record aggregate information automatically sent by visitor and user browsers. One way this is accomplished is through the use of "cookies". "Cookies" are small pieces of information regarding visits to and use of websites stored by the browser on a computer's hard drive. Additionally, cookies allow us to identify and link users to PEX Accounts. Without acceptance of our cookie by the user, we would be unable to store session data or other information for subsequent log-ins or future use.
Use of Aggregate Information
Because aggregate information does not personally identify whom it pertains to, such information may be used and/or shared for any purpose.
Anonymous Access for Site Visitors
Visitors can access and browse the Site without disclosing personal information.
Notice Regarding Third Party Links & Advertisements
This website may contain advertisements and links to other sites. PEX is not responsible for the content, privacy policies, and/or practices of any advertisers or linked sites. Before providing personal information to third parties, such parties' privacy policies should be reviewed as they will govern how information disclosed directly to them will be used.
Customer's Choice About Receiving Promotional Materials
In the event a user enters personal information into a field whose function it is to request additional information or offers (and is clearly labelled as such) or otherwise affirmatively elects to receive additional information or offers, such user authorizes the delivery of such materials from PEX and/or authorized third parties. The user may opt out using the contact methods listed below under the heading "Contact Us". It can take up to several weeks for an opt-out request to take effect.
Users agree to use their best efforts to cooperate with us in the defense of any claim. We reserve the right, at our own expense, to employ separate counsel and assume the exclusive defense and control of any matter otherwise subject to indemnification by the user.
Access or Corrections to Personal Information
Users may request, correct, or amend their personal information at any time. Such requests can be made using the methods listed below under the heading "Contact Us".
This website is intended for use by adults only. PEX does not knowingly collect or use information from children.
PEX Customer Service
P.O. Box 549 Midtown Station
New York, NY 10018
Authorized User/Cardholder: 1-866-685-0898
|Facts||WHAT DOES PEX DO WITH PERSONAL INFORMATION?|
|Why?||In order to provide all the services we offer, we must share information with our service providers. Please read this notice carefully to understand what we do.|
|What?||The types of personal information we collect from the customer Principle, Administrator and Authorized Users to open and service a business account can include:
|Reasons we can share the personal information of our customer's Principle, Administrator and Authorized Users||Does PEX Share?|
|For our everyday business purposes - such as to approve your application, maintain your business accounts, and respond to court orders and legal investigations.||YES|
|For our marketing purposes - to offer our products and services to your business||YES|
|For our expense partner's everyday business purposes - to open an account with our partner for a shared experience||NO|
|For our expense partners to market to you||NO|
|For other companies to market to you||NO|
|Who we are|
|Who is providing this notice?||Prepaid Expense Card Solutions, Inc. d/b/a PEX ("PEX")|
|What we do|
|How does PEX protect personal information?||To protect your information from unauthorized access and use, we use security measures that are appropriate, up to date, and satisfy all applicable laws and regulations. These measures include computer safeguards and secured files and buildings.|
|When does PEX collect personal information?||The instances at which we collect personal information include when you:
|Expense Partners||Expense companies who integrate their system with PEX to provide expanded services to joint customers.
PEX has no expense partners with whom it shares your personal information.