Spotify’s Back Office Operations Get a Boost: This Week in the Back Office


We get it. It's impossible to stay on top of every expense management story, so we've got you covered. Keep reading for a recap of his week's top back office-related news that you can't afford to miss.

Spotify’s Back Office Operations Get a Boost

​Spotify has acquired cloud-based platform Preact, which uses machine learning, big data analytics and behavioral science to predict customer health, in an effort to lower churn and build-up their existing subscriber base. 

“Finding the trends and behavior patterns in our data that correlate with paid subscriptions is incredibly valuable,” said Jason Richman, VP of Product at Spotify, in a statement in Techcrunch. “The addition of Preact to Spotify's team will help us design experiences that grow our premium customer base.”

This acquisition is a unique move to improve Spotify’s back-office operations. Check out the full story.

Why Checks Won't Cut it for Developmental Disabilities Service Providers

Beyond just inconvenience, check payment systems can be a serious burden to developmental disabilities service providers. Here are four reasons your organization should eliminate checks. Check out the full story here

No Limits for World Series Champs 

After an epic game seven world series win by the Chicago Cubs, players and coaches drenched themselves in celebratory champagne showers. But who gets stuck with the bill? Check out the full story here.

How Retailers Gear Up the Back Office for the Holiday Rush

For retailers, the start of fall marks the beginning of the most frantic — and important — season of the year. We spoke with a couple of small business owners to discover how they get their back offices ready for the frenzy to come. Check out the full story here.

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