How to Check Your PEX Card Balance

From your mobile app:

Before checking your PEX Card balance from the PEX mobile app, first register as a user on Once you’ve established a username and password, you may log in from our iOS or Android cardholder apps.

From your desktop:

When you first receive your PEX Card, go to You will be asked for your 16 digit card number, and a six-digit verification code which will be sent to the email address on file for the card. Some organizations may allow you to use the four digit year of your date of birth. Please contact your PEX administrator for additional information. After you create a username and password, you can log in to check your PEX Card balance at any time.

By phone:

Cardholders, please call 866-685-0898, and follow the prompts. When asked for your ZIP code, the default ZIP code is the address to which the card was shipped. If you have questions about your ZIP code, please contact the administrator of your PEX account.