For questions or to enroll by phone call 1-877-274-3390

Frequently Asked Questions

Provide your email address if you would like one of our representatives to contact you to discuss details on how PEX may work for your business.

The PEX Card Service is available to businesses only.

Enrollment is easy and you get a 2 Month Free Trail period to make sure the PEX Card Service is right for your business. Complete your enrollment form online now, or call us at 877-274-3390 to complete by phone or get answers to any questions.

  • Once approved, you will have access to all the features of the PEX Card Service.
  • Approvals are based on our ability to confirm the details of your application. We do not approve based on credit score (this is prepaid, not credit). It takes approximately 3 business days to complete.
  • Applicants must be registered business entities. The application must be submitted by an authorized officer of the company (usually an executive member such as: CEO, CFO, director or president)

Your PEX Card Account is your company’s main account for holding funds. Your money is FDIC insured so you can rest assured it is safe.

Our Transfers feature uses ACH (similar to an electronic check) to move funds to and from your bank account and PEX Card Account. You can move money to and from your PEX Card Account at any time you wish – all online.

  • In prepaid, you fund prior to making purchases.
  • Once the PEX Card Account balance is updated, you can dispense funds to specific PEX Visa Cards. If you need to take unused money back, you can always transfer funds back to your bank account. Your money is always yours until purchases are made or fees are charged.

Login to your company’s Administrative Website at PEX to issue cards in your employees’ names.

Card requests are processed immediately and mailed to each recipient’s home address. Recipients will receive their personalized PEX Visa Card within 7-10 days, or faster if you choose to expedite. Then add/remove funds as on each cardholder’s account as needed.

  • Since it's prepaid, cards are issued inactive, with a zero balance - there is no minimum funding requirement.
  • Personalized Visa Prepaid cards issued to cardholders include 3 year expiry periods, so you can issue a card once and add funds repeatedly as needed.

You control how cardholders use their cards. By pre-authorizing spending you don't have to micromanage every requisition.

Get money to your staff for purchases in less than a minute! Then specify and adjust individual card balances or daily limits, set spending rules by merchant category, suspend or reactivate card use temporarily - all in real-time through your Administrative Website.

  • Our administrative website is intuitive and efficient. All features are easily accessible, simple to use and execute in real-time. We want you to spend your time doing what's important for your business, not managing expenses.
  • Each card profile can be customized to meet your business and cardholder's needs:
    • Adjust balances
    • Turn cards off temporarily while people are on vacation
    • Place daily maximums on spending
    • Specify acceptable merchant categories
    • ...all in real-time
  • Add $35 to buy supplies, add $600 to fund a business trip or remove the "change" and reallocate it to someone else.

Cardholders use their PEX Cards just as they would other Visa cards - to make purchases in categories you set and communicate to them.

Cardholders spend according to the spending profile you create. They can check their balance and spending profile online. anytime.

  • Because people already know how Visa cards work, minimal training is required to use the PEX Visa Card.
  • Inform them of the restrictions in their spending profile.
  • Instruct your employees to contact an administrator if modifications need to be made.

See and control the spending as it happens.

Access everything you need about your company’s program and individual cards, plus keep track of the balance in your main account for holding funds. See transaction detail and get summary reports.

  • Reports are organized by card or on a corporate basis.
  • Transaction details and reporting are always up to date – which is helpful for managing cash flow and preventing overspending.
  • Downloadable monthly statements and additional reports provide even greater detail so you can forecast future spending and manage your budgeting process more efficiently.
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